Job review from Leslie in Troy, NY 12180 on 06/10/22
Overall Rating:
5 out of 5
Our Overall Service
The quality of the work has been excellent and the technician has been a pleasure to deal with -- good suggestions, upfront pricing and utterly reliable communication
Call Representative
I have felt confident throughout the renovation projects in my house that the call rep understood what I was looking for and wanted to provide me with sound service and advice.
Sales Process
When considering a basement dehumidifier, I felt that the salesperson understood what I was looking for and found me a unit that met my needs and has worked reliably since installation. Follow up service has been equally satisfactory.
Our Installation Crew
Your install tech has been in my home several times throughout my renovation project. He is consistently professional and totally pleasant to have in the house. I appreciate his suggestions and strong communication skills.
The Cleanup Process
Cleanup has never been an issue.
What type of work did you have done:
Plumbing
What made you choose our company:
I began using your company because I had used Ward Hatch in the past and called you when you bought that company. I stayed with you because of the reliable service, prompt response and commitment to stand behind your work. Thanks for all the help through my kitchen and home renovation.