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Capital Region home services

Plumbing, Heating, Cooling & Drain Experts

A family-owned team with 20 years of hands-on experience, working from our Nassau office across New York's Capital Region.

Two Empire State Plumbing technicians arriving at a Capital Region home from their service van
  • Licensed & Insured

  • Family-Owned Since 2006

  • Same-Day Service

Our Plumbing, Heating, Cooling & Drain Services in the Capital Region

One local team for the whole house — plumbing, drains, heating, cooling & indoor air quality, all under one roof.

  • Empire State Plumbing technician working inside a furnace air handler where it meets the home's sheet-metal supply ductwork

    Heating

    Furnace, boiler and heat pump repair, replacement and oil-to-gas conversion — sized and installed right.

    View Heating
  • Empire State Plumbing technician connecting digital manifold gauges to a central air conditioning condenser outside a Capital Region home

    Cooling

    Central AC and mini-split installation, replacement and repair — plus indoor air quality.

    View Cooling
  • Brushed-nickel bathroom faucet after installation

    Plumbing

    Leaks, repipes, water heaters, sump pumps and gas lines — repaired or installed.

    View Plumbing
  • Empire State Plumbing technician running a sewer camera inspection down a drain line into a black iron pipe

    Drain & Sewer

    Fast drain clearing, rooter service, and camera inspection for stubborn clogs.

    View Drain & Sewer

Why Homeowners Choose Us

Why Capital Region Homeowners Choose Empire State Plumbing

We’re a Capital Region family business, not a call-center franchise — the same techs come back to your street year after year.

Empire State Plumbing technician talking with crew members at an open service van door
  • Licensed & Insured

    Fully licensed, bonded and insured — Lic. #PLBG21-147.

  • Local Since 2006

    One local office, 20 years of hands-on Capital Region experience.

  • Same-Day Service

    Most calls handled the same day you book, Monday through Friday.

  • Upfront Pricing

    You approve a flat price before we start — no surprises after the fix.

  • Financing

    Flexible payment plans available on bigger repairs and new installs.

Empire State Plumbing husband-and-wife owners working together at a desk in their officeFamily owned since 2006, local pros

Your Capital Region Plumbing, Heating, Cooling & Drain Neighbors Since 2006

Founded by Tom Darling in 2006, Empire State Plumbing is a family-owned company serving Albany, Troy, Delmar and all 6 counties across the Capital Region. We answer the phone, show up on time, and fix it right the first time.

From a dripping faucet to a full HVAC install, you get honest advice, a flat price before we start, a 100% satisfaction guarantee, and a crew that cleans up when the job's done.

More about our story

What Capital Region homeowners say

Verified Google reviews from Capital Region homeowners.

Smiling technician in a black and blue uniform polo standing beside a company van

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Current Specials

PlumbingFee waived with repair

Water Heater Repair Diagnostic

Only$99
  • We come to your home
  • Full diagnosis & written report
  • Personalized repair or replace options
  • 100% satisfaction guaranteed
Claim this offer

Diagnostic fee credited back when you book the repair · must present offer at time of service · not combinable with other offers.

CoolingNo obligation

Free A/C Replacement Estimate

FREE
  • In-home comfort assessment
  • Right-sized system options
  • Upfront, flat pricing — before any work
  • No pressure, ever
Book free estimate

Free estimates on A/C replacements & installs · oil & propane conversions welcome.

DrainWith any drain clearing

Free Drain Camera Inspection

FREE
  • We come to your home
  • HD camera down your line
  • See the exact problem on screen
  • 100% satisfaction guaranteed
Claim this offer

Free camera inspection with any drain clearing · must present offer at time of service · not combinable with other offers.

Got a problem that can't wait?

Call now and a real dispatcher answers, or book online in about 60 seconds. Same-day service, Monday to Friday.

From the blog

Expert tips & guides

Quick, practical reads from our Capital Region plumbing, heating, cooling & drain team.

View all articles

Who we are and where we work

Empire State Plumbing, Heating & Cooling is a family-run service contractor at 3725 US-20 in Nassau, NY (Rensselaer County), not Nassau County on Long Island. We have worked in the Capital Region since 2006, repairing and installing plumbing, heating, cooling and drains in homes. We are not a plumbing supply store.

We serve Latham and the rest of Colonie, along with Albany, Troy and Schenectady.

Towns we serve:

Empire State Plumbing trucks parked outside the company's Nassau, NY shop beneath the branded sign

What Empire State Plumbing does for Capital Region homes

Think of this page as the map: every trade below has a full page of its own, and every town has a local page.

Empire State Plumbing trucks parked outside the company's Nassau, NY shop beneath the branded sign

Plumbing, Heating, Cooling & Drain Questions, Answered

Straight answers to what Capital Region homeowners ask us most.

Empire State Plumbing office staff member on the phone scheduling a same-day service call

Yes — most calls are handled the same day you book, Monday through Friday. Call (518) 482-4205 early in the day for the best shot at a same-day visit.

We serve all 6 counties across New York’s Capital Region — Albany, Rensselaer, Columbia, Greene, southern Saratoga and eastern Schenectady counties — from our home base in Nassau, NY.

Yes. Empire State Plumbing is fully licensed and insured (License #PLBG21-147) and has served the Capital Region since 2006.

You get a flat, upfront price before any work begins — you approve it first, with no surprise charges after the job is done.

Yes. Through Acorn Finance you can spread the cost of bigger jobs like a new furnace, boiler, AC or water heater over time — just ask us about flexible payment plans.

Plumbing, drain & sewer, heating, cooling and indoor air quality — repair, replacement and installation. We also handle water-heater and HVAC replacements and oil-to-gas conversions.

We install and service most major makes of water heaters, furnaces, boilers and air conditioners, and repair most makes and models. Tell us what you have when you call (518) 482-4205 and we will confirm.

Ask any company the same four things:

  • Are you licensed and insured in New York?
  • Will I see a price in writing before work starts?
  • Who answers the phone when I call?
  • Can you schedule a visit the same day?

Here, the answers are on this page and on our licenses and insurance and why choose us pages. Same-day scheduling is Monday to Friday, 7:30am to 6pm, as the schedule allows.

One company handles all of it, so you do not need a separate contractor for each system. Whether a job is finished in one visit depends on the work. A leaking faucet may be, while a boiler or central air installation usually takes planning. We will tell you what to expect when you call. See our plumbing, heating, cooling and drain and sewer services.

We are a family-owned home-services company covering plumbing, heating, cooling and drains. Tom Darling opened the business in 2006; the shop sits at 3725 US-20 in the town of Nassau, Rensselaer County, NY. Our customers are homeowners across six counties, hiring us to fix, replace or install plumbing and HVAC equipment. Meet the team or read about the company.

Yes, all three. Beyond them we serve Hudson, Nassau, Delmar, Schodack, Rensselaer, East Greenbush, Clifton Park, Colonie and Saratoga Springs. Open the page for your town (Albany, Troy, Schenectady) or check the whole list on the service area page.

We work weekdays only, from 7:30am until 6pm. Reach the office at (518) 482-4205 or send a request through online booking; same-day visits are scheduled inside those hours when the day has room.

Yes. The Empire Express Club is our whole-home maintenance plan, with an annual furnace and A/C tune-up, an annual plumbing inspection and savings on repairs for members. See the maintenance plan page for what it includes.

Book online

Book your service online, same day

Tell us what is going on and when works for you. A real Empire State Plumbing dispatcher confirms your same-day or next-available slot during business hours.

  • Same-day serviceOpen slots across all 6 counties
  • Upfront, flat pricingApproved before any work starts
  • Licensed & insured techsBackground-checked, every time
An Empire State Plumbing technician reviewing flexible payment plan options with a homeowner at their kitchen table

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