Fred contacted Empire State Plumbing because he had no hot water in his newly purchased house. Upon inspection, our technician found that the elements have shorted out, the water lines were installed wrong, and the unit was over 10 years old. After reviewing the necessary repairs that needed to be made and the pricing with Fred, he decided that installing a new water heater was his best option. Our technician installed a new water heater on the spot and made the other necessary repairs. He can now rest easy knowing his issue is resolved and done properly.
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