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Diana called Empire State Plumbing because she noticed the water pressure was fluctuating from high to low pressure. After thorough diagnostics, we discovered that the bladder in the well pressure tank had failed, and the tank was full of water. The pressure tank is designed to regulate the water pressure via the air chamber above the bladder. Diana approved the pricing immediately, which allowed us to replace the well tank the same day.
Amy called Empire State Plumbing because her newly remolded bathroom shower drain wasn't draining properly. After inspection, our technician noticed what appeared to be mortar mix in the trap. This generally happens when the contractor washes out his tools in the shower drain. Amy approved our estimate, allowing us to snake the line and remove the harden mortar immediately.
Amber called Empire State Plumbing because her outside spigot was leaking. Once our technician arrived, she expressed her concerns about it freezing due to New Yorks winter temperatures. After being presented with the upfront pricing she agreed, and we replaced her spigot with a new frost-free spigot that does not have to be turned off from inside the house for the winter. Now Amber is all set for the cold winter!
Customer called because they had repeated clogs in their sewer line. It was an old 4-inch cast iron waste line with multiple tees and was roughly 3ft below a concrete slab. We used a state-of-the-art pipe location tool to locate the exact spot. We cut the concrete up, dug down to the area, and located the pipe. We then cut out the defective piping and replaced it with new PVC fittings and pipe.
The customer called us to fix a leaking drain line. The technician did a free plumbing inspection and noticed the toilet was older and not flushing very strong. The customer Earl wanted to replace the toilet, and the shut off valve/supply line for the toilet. We ordered a special nonstock toilet for him per his request and replaced it as soon as it came in.
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