Serving Albany & the Tri-City Area
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Catherine reached out to Empire State Plumbing due to issues with her reverse osmosis system. Upon arrival, our technician discovered that she had attempted to install her faucet but wasn't able to complete the job correctly. He provided a clear explanation of the solution, along with our transparent, upfront pricing, and was able to resolve the issue immediately. Catherine was very satisfied with our quick and dependable service.
June contacted Empire State Plumbing regarding a leaking kitchen faucet. After a thorough inspection, it was determined that the faucet was old and failing. We provided upfront pricing for the replacement, which June approved before we proceeded. Empire State Plumbing was able to supply and install a new faucet on the same day, ensuring the issue was resolved promptly.
Steven is a current customer that called Empire State Plumbing because a pressure tank that we installed 3 years ago was leaking. After inspecting his pressure tank, we found that the tank tee fitting had a hair line fracture that caused water to spray out of the cracked fitting. Despite our normal one-year equipment installation warranty, we replaced the part for no charge because the part should have lasted 50 years not 3. Steven was relieved that his issue was resolved, and he will continue to call us for all his plumbing, HVAC and water treatment needs.
Chris called Empire State Plumbing because his outside spigot was leaking. After inspection, we recommend replacing his old hose bib with a new frost-free hose bib and new shut off valve in the basement. A frost-free hose bib gives peace of mind and does not require turning off the water and draining it down before winter. Chris approved the estimate we provided on site and the work was performed the immediately. Chris was happy with our service and excited to have his issue resolved.
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