Serving Albany & the Tri-City Area
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Daniel called Empire State Plumbing because his water heater was leaking from the bottom. After our technician arrived and saw the condition of the unit, he determined that the best solution would be a direct replacement. After reviewing our up front pricing with Daniel, approval was given on the spot. Our technician had a new unit with him and was able to replace the unit instantly.
Oliver contacted Empire State Plumbing regarding a leaking water heater. After an inspection, our technician determined that the old water heater had failed. Before starting the job, we reviewed our upfront pricing with Oliver and obtained approval. The technician then removed the old unit and replaced it with a 30-gallon propane water heater, ensuring that Oliver now has hot water just in time for the holidays.
Beth contacted Empire State Plumbing regarding a water heater that had burst and was leaking from the bottom. Anticipating the need for a replacement, our technician brought a new unit with him. Since Beth had limited time due to work, he quickly coordinated with another technician, and they were able to replace the water heater before she had to leave. He provided Beth with upfront pricing, which she approved before we started the job. Now, Beth can relax knowing that she’ll come home to a house with hot water.
Chris called Empire State Plumbing because he didn't have any hot water. After our technician arrived, he discovered that it needed to be replaced due to the age and condition. He approved our upfront pricing on the spot and allowed us to replace the water heater with a new 50-gallon electric Bradford White water heater the same day. Now Chris and his family have hot water for the weekend.
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