Serving Albany & the Tri-City Area
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Becky contacted Empire State Plumbing regarding a leaking toilet and inquired about installing a new one. Our technician arrived with a new toilet and performed a thorough inspection. It was determined that replacing the toilet was the best solution. After going over our upfront pricing and receiving Becky's approval, the old toilet was removed, the flange was inspected, and a new Kohler Highline ADA-compliant toilet with a new wax seal was installed. Becky was very pleased with her new toilet and the professional service provided.
Matt contacted Empire State Plumbing regarding a cracked toilet tank. Upon arrival, we assessed the damage and recommended replacing the unit. We provided upfront pricing, which Matt reviewed and approved before proceeding. The old toilet was promptly removed and replaced with a new American Standard toilet. With the new installation, Matt no longer has to worry about potential leaks or water damage in his bathroom.
Nancy contacted Empire State Plumbing regarding water lines in her kitchen that had burst due to freezing temperatures. After a thorough inspection, we provided upfront pricing for the necessary repairs, which Nancy approved. Our technician was able to cut out and repair the defective piping directly at the affected area, restoring water pressure to the home. Additionally, we conducted a full inspection of the water system to check for any other potential fail points. With the system restored to full pressure, Nancy was pleased with the timely and efficient service provided. At Empire State Plumbing, we always offer upfront pricing and ensure approval before proceeding with any work.
Bill contacted Empire State Plumbing regarding a leaking shower valve. Our technician promptly inspected the issue and recommended replacing the shower valve and shower trim. After reviewing the solution, we provided upfront pricing, which Bill approved. The following day, we returned to complete the replacement. The new installation resolved the problem, eliminating the leaks that were dripping into the basement. Bill was pleased with the quick and professional service provided by Empire State Plumbing.
Customer called because they had repeated clogs in their sewer line. It was an old 4-inch cast iron waste line with multiple tees and was roughly 3ft below a concrete slab. We used a state-of-the-art pipe location tool to locate the exact spot. We cut the concrete up, dug down to the area, and located the pipe. We then cut out the defective piping and replaced it with new PVC fittings and pipe.
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