Serving Albany & the Tri-City Area
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Diana called Empire State Plumbing because she noticed the water pressure was fluctuating from high to low pressure. After thorough diagnostics, we discovered that the bladder in the well pressure tank had failed, and the tank was full of water. The pressure tank is designed to regulate the water pressure via the air chamber above the bladder. Diana approved the pricing immediately, which allowed us to replace the well tank the same day.
Amber called Empire State Plumbing because her outside spigot was leaking. Once our technician arrived, she expressed her concerns about it freezing due to New Yorks winter temperatures. After being presented with the upfront pricing she agreed, and we replaced her spigot with a new frost-free spigot that does not have to be turned off from inside the house for the winter. Now Amber is all set for the cold winter!
Ken contacted Empire State Plumbing because his kitchen sink was clogged and leaking. Upon inspection, our technician discovered that the trap was severely, obstructed and corroded. After approval of our up front pricing our technician used a snake to clear the blockage and replaced the trap, ensuring the sink was fully functional. Empire State Plumbing promptly resolved the issue, restoring the sink to its operational state on the same day.
Mario reached out to Empire State Plumbing with an urgent issue: his toilet’s macerating pump had stopped working, causing water to leak all over the floor. I promptly arrived to assess the situation and confirmed that the pump had failed. Before proceeding with the repair, we reviewed our upfront pricing with Mario and received his approval to move forward. I then sourced a new toilet equipped with a macerating pump and completed the installation. Now, Mario no longer needs to worry about flooding in his guest bathroom. Another plumbing issue resolved efficiently and transparently by Empire State Plumbing!
Becky contacted Empire State Plumbing regarding a leaking toilet and inquired about installing a new one. Our technician arrived with a new toilet and performed a thorough inspection. It was determined that replacing the toilet was the best solution. After going over our upfront pricing and receiving Becky's approval, the old toilet was removed, the flange was inspected, and a new Kohler Highline ADA-compliant toilet with a new wax seal was installed. Becky was very pleased with her new toilet and the professional service provided.
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