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Fred contacted Empire State Plumbing because he had no hot water in his newly purchased house. Upon inspection, our technician found that the elements have shorted out, the water lines were installed wrong, and the unit was over 10 years old. After reviewing the necessary repairs that needed to be made and the pricing with Fred, he decided that installing a new water heater was his best option. Our technician installed a new water heater on the spot and made the other necessary repairs. He can now rest easy knowing his issue is resolved and done properly.
Jen contacted Empire State Plumbing because she was having issues with her heating system. Upon inspection, our technician discovered that the thermostat wire originating from the relay box had become disconnected from the control box. Jen approved our up front pricing, and we immediately made the repair. Our technician promptly reconnected the wire to the control board and tested to confirm the restoration of the heating system. Jen's heating was successfully restored on the same day.
Replaced drain stack with new PVC and repiped drains for tub and toilet.
Paul contacted Empire State Plumbing due to a leaking boiler relief valve. After approving our up front pricing, he allowed our technician to promptly remove the faulty valve and install a new one. Subsequently, the system was tested by running it up to temperature to ensure proper functioning of the heating system. Paul's heating system was restored to full functionality on the same day.
Elly called Empire State Plumbing because she had no hot water. After diagnostics, our technician saw that her old water heater was leaking, and the venting was starting to deteriorate. Our technician reviewed our up front pricing with her on the spot and she approved the work to be done right away. Now Elly and her family have hot water again and can rest easy knowing it was done properly.
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