Empire State Plumbing Before & After Photos

Henry called us about a broken water heater.  During the inspection we found that the water heater was over 10 years old and had no downspout on the temperature and pressure safety relief valve and had never been maintained.  Rather than wasting money on repairing a water heater that was reaching the end of its lifespan, Henry opted to replace his 50-gallon electric water heater which we took care off on the spot.

Karen called Empire State Plumbing because she was having an issue with her toilet. After further diagnostics, our technician discovered that the chain connected to the old 3-inch flapper was broken, rendering the toilet unusable. She approved our up front pricing, and we promptly removed the old flapper and installed a new universal 3-inch flapper, restoring the toilet's functionality on the same day.

Kari, one of our annual service agreement customers, called Empire State Plumbing to schedule her annual servicing on her oil-fired furnace.  When our technician arrived, he saw black soot and white carbon buildup that clogged the heat exchanger. This caused the furnace to run inefficiently, costing Kari a lot of extra money in fuel.  After a thorough cleaning and fine tuning, the furnace is now running at peak performance which increased efficiency by 3%.

Robert contacted Empire State Plumbing because his 30-year-old hot water heater was leaking. Our technician promptly arrived at the customer's location and assessed the situation. He determined that the old 80-gallon water heater needed to be replaced and reviewed our up front pricing with him.  After approval, our technician removed the old unit and installed a new 80-gallon electric water heater in its place on the same day.  Robert expressed his satisfaction with the prompt and professional service provided by Empire State Plumbing.

Ryan called Empire State Plumbing because his shower was leaking from the pipes.  After a thorough inspection, our technician found that the shower faucet and drain kit was in need of replacement.  After Ryan approved our pricing, we made the necessary repairs using the existing openings in the ceramic tile, and his issue was resolved.