Serving Albany & the Tri-City Area
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Bill contacted Empire State Plumbing regarding a leaking shower valve. Our technician promptly inspected the issue and recommended replacing the shower valve and shower trim. After reviewing the solution, we provided upfront pricing, which Bill approved. The following day, we returned to complete the replacement. The new installation resolved the problem, eliminating the leaks that were dripping into the basement. Bill was pleased with the quick and professional service provided by Empire State Plumbing.
Elba call about her 40-gallon electric water heater not working. When we arrived, we saw that her GE water heater was starting to leak from the bottom due to corrosion and was over 16 years old. We explained to Elba that the only resolution was to install a new water heater or go with a new tankless on demand unit. We provided her both estimates on the spot and she decided to go with the more cost-effective option of a new 40-gallon water heater. We installed the new unit the same day and Elba now has hot water.
Natural gas 40-gallon atmospheric vent replaced due to house flooding
Customer called because they had repeated clogs in their sewer line. It was an old 4-inch cast iron waste line with multiple tees and was roughly 3ft below a concrete slab. We used a state-of-the-art pipe location tool to locate the exact spot. We cut the concrete up, dug down to the area, and located the pipe. We then cut out the defective piping and replaced it with new PVC fittings and pipe.
The customer called us to fix a leaking drain line. The technician did a free plumbing inspection and noticed the toilet was older and not flushing very strong. The customer Earl wanted to replace the toilet, and the shut off valve/supply line for the toilet. We ordered a special nonstock toilet for him per his request and replaced it as soon as it came in.
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