Serving Albany & the Tri-City Area
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Becky contacted Empire State Plumbing regarding a leaking toilet and inquired about installing a new one. Our technician arrived with a new toilet and performed a thorough inspection. It was determined that replacing the toilet was the best solution. After going over our upfront pricing and receiving Becky's approval, the old toilet was removed, the flange was inspected, and a new Kohler Highline ADA-compliant toilet with a new wax seal was installed. Becky was very pleased with her new toilet and the professional service provided.
Matt contacted Empire State Plumbing regarding a cracked toilet tank. Upon arrival, we assessed the damage and recommended replacing the unit. We provided upfront pricing, which Matt reviewed and approved before proceeding. The old toilet was promptly removed and replaced with a new American Standard toilet. With the new installation, Matt no longer has to worry about potential leaks or water damage in his bathroom.
Nancy contacted Empire State Plumbing regarding water lines in her kitchen that had burst due to freezing temperatures. After a thorough inspection, we provided upfront pricing for the necessary repairs, which Nancy approved. Our technician was able to cut out and repair the defective piping directly at the affected area, restoring water pressure to the home. Additionally, we conducted a full inspection of the water system to check for any other potential fail points. With the system restored to full pressure, Nancy was pleased with the timely and efficient service provided. At Empire State Plumbing, we always offer upfront pricing and ensure approval before proceeding with any work.
Chris called Empire State Plumbing because he didn't have any hot water. After our technician arrived, he discovered that it needed to be replaced due to the age and condition. He approved our upfront pricing on the spot and allowed us to replace the water heater with a new 50-gallon electric Bradford White water heater the same day. Now Chris and his family have hot water for the weekend.
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