Serving Albany & the Tri-City Area
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Paul contacted Empire State Plumbing regarding a heating system malfunction. A qualified technician was promptly dispatched to diagnose the issue. Upon inspection, the technician identified a blockage in the pilot line of burner #3, which had caused three of the five burners to fail. After discussing the situation with Paul, the technician provided an upfront price for the necessary repairs, which Paul approved before the work commenced. The technician then disassembled the furnace burner box, replaced the faulty burners, and restored the system to full operation, ensuring reliable heating for Paul’s home.
James contacted Empire State Plumbing about his well pump constantly running. After inspecting the issue, it was determined that the bladder inside the well tank had failed. We provided upfront pricing, which James approved before we proceeded. The well pressure tank was replaced, and the water lines going to it were repiped. With this repair, James no longer needs to worry about his well pump being overworked.
Henry called us about a broken water heater. During the inspection we found that the water heater was over 10 years old and had no downspout on the temperature and pressure safety relief valve and had never been maintained. Rather than wasting money on repairing a water heater that was reaching the end of its lifespan, Henry opted to replace his 50-gallon electric water heater which we took care off on the spot.
Karen called Empire State Plumbing because she was having an issue with her toilet. After further diagnostics, our technician discovered that the chain connected to the old 3-inch flapper was broken, rendering the toilet unusable. She approved our up front pricing, and we promptly removed the old flapper and installed a new universal 3-inch flapper, restoring the toilet's functionality on the same day.
Anina contacted Empire State Plumbing regarding a water pressure issue in her home. Upon inspection, our technician determined that the well pressure tank had failed. After discussing the solution with Anina, we provided upfront pricing and obtained her approval before proceeding. We promptly replaced the failed tank with a new, upgraded system, restoring her home's water pressure the same day. Anina was thrilled with the improved water pressure, which was even better than before, thanks to the upgraded system installed. She was extremely satisfied with the professional and efficient service provided by Empire State Plumbing.
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