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Amy called Empire State Plumbing because her newly remolded bathroom shower drain wasn't draining properly. After inspection, our technician noticed what appeared to be mortar mix in the trap. This generally happens when the contractor washes out his tools in the shower drain. Amy approved our estimate, allowing us to snake the line and remove the harden mortar immediately.
Amber called Empire State Plumbing because her outside spigot was leaking. Once our technician arrived, she expressed her concerns about it freezing due to New Yorks winter temperatures. After being presented with the upfront pricing she agreed, and we replaced her spigot with a new frost-free spigot that does not have to be turned off from inside the house for the winter. Now Amber is all set for the cold winter!
Elba call about her 40-gallon electric water heater not working. When we arrived, we saw that her GE water heater was starting to leak from the bottom due to corrosion and was over 16 years old. We explained to Elba that the only resolution was to install a new water heater or go with a new tankless on demand unit. We provided her both estimates on the spot and she decided to go with the more cost-effective option of a new 40-gallon water heater. We installed the new unit the same day and Elba now has hot water.
Natural gas 40-gallon atmospheric vent replaced due to house flooding
Customer called because they had repeated clogs in their sewer line. It was an old 4-inch cast iron waste line with multiple tees and was roughly 3ft below a concrete slab. We used a state-of-the-art pipe location tool to locate the exact spot. We cut the concrete up, dug down to the area, and located the pipe. We then cut out the defective piping and replaced it with new PVC fittings and pipe.
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