Meet the crew behind the trucks
Meet the Empire State Plumbing Team
The licensed, background-checked technicians who show up, do honest work, and treat your home like their own.
Licensed & Insured
Family-Owned Since 2006
Same-Day Service
Meet the crew
The people behind Empire State Plumbing
Licensed, background-checked technicians who live here too — the crew that shows up, does honest work, and treats your home like their own.
Tom Darling
Owner
Andrea Tieper
Dispatch / CSR
Alicia Noel
CSR
Michele Darling
Finance Manager
Chuck Lobosco
Service Manager
Alex Cioto
Apprentice
Victor Moriarty
Technician
Jake Vennette
Technician
Mike Swart
Warehouse Manager
Logan Darling
Technician
Roger Quell
Technician
Join the crew
Careers · now hiring
Who you will talk to
Tom Darling is the owner; the company has been family-owned since 2006. When you call our Nassau, NY office, our dispatch and customer service team schedules your visit. A service manager and licensed technicians do the work, and the office, finance and warehouse team supports them.
Who does what
A service visit takes more than the person at your door. Here is how the roles on this page fit together.
Office
Dispatch and customer service answer the phone and schedule visits, and the office, finance and warehouse team supports the crew.
Field
The service manager, technicians and apprentice do the work at your home. Between them the crew covers four trades, each with its own page: plumbing, heating, cooling and drain and sewer.
Owner
Tom Darling owns the company, which has been family-owned since 2006. Read the company story or see open positions.
Real homeowners
What Capital Region homeowners say
Verified Google reviews from Capital Region homeowners.
