Heating services
Heat Pump Installation & Replacement
in the Capital Region, NY
Heat pump installation for Albany and the Capital Region: a ducted or ductless heat pump that heats and cools from one system, sized for cold winters by load calculation, permitted where required and backed by a workmanship guarantee. Our licensed, insured techs quote a flat written price and offer same-day appointments within business hours if the schedule has room.
Licensed & Insured
Family-Owned Since 2006
Same-Day Service
Do any of these sound familiar?
Signs it’s time to call a pro
Most problems give you warning signs — catch one early and you often avoid a bigger repair.
Wanting one system for heat and AC
A heat pump both heats and cools, replacing a separate furnace and air conditioner with a single system.
An aging AC and furnace at the same time
If both are near the end of their life, a heat pump, or a hybrid setup with a gas furnace as backup, can replace them together.
Rooms or additions without ducts
Ductless heat pumps condition spaces that ductwork cannot reach, such as additions, attics and garages.
Looking to use less energy year-round
A modern cold-climate heat pump is highly efficient and can lower year-round energy use compared with older equipment.
Moving toward electric heating and cooling
Homeowners who want to heat and cool with electricity choose heat pumps for efficient, all-season operation.
Weighing a heat pump against a furnace
Not sure which fits your house? The comparison depends on your fuel prices, insulation and ducts, and we walk through it on the visit.
Our work, done right
What’s included in our service
Heat pump installation puts in a heat pump, which moves heat instead of making it by burning fuel. In winter it pulls heat from the outdoor air and carries it inside, and in summer it runs in reverse and moves heat out, so one system does the work of a furnace and an air conditioner. Empire State Plumbing installs and replaces ducted and ductless heat pumps for homes in Albany, Schenectady, Troy and the rest of the Capital Region, sized by load calculation and chosen for cold-climate performance.
This page covers heat pump installation and replacement, including ducted systems that use the ducts you already have. Ductless systems that heat and cool single rooms or zones have their own page: ductless mini-split installation. A heat pump you already own that is not working belongs on heat pump repair, and if you are comparing it with a furnace, a boiler or a switch from oil to gas, start at heating system replacement.
Permits are pulled where required, and the work carries our workmanship guarantee.
- Expert heating technicians
- Same-day service for your urgent needs
- Financing options available
- Fully licensed & insured
- Serving the Capital Region since 2006
Heat pump installation: what is a heat pump and how does it work?
A heat pump moves heat instead of making it by burning fuel. In winter it takes heat from outdoor air and carries it inside; in summer it reverses and moves heat out. That is why one system can heat and cool a house.
Heat pump vs furnace: which costs less to run?
There is no single answer. It depends on local electric rates against gas, oil or propane prices, how well the house is insulated and how the system is sized. We compare the options for your house. See our guide on heat pump vs furnace in the Capital Region.
Ducted or ductless
A ducted heat pump uses your duct system. A ductless one is a mini-split, which suits homes without ducts. See mini-split installation.
Heat pump drawbacks, honestly
A heat pump is not the right answer for every house. These are the points to weigh before you decide.
Electric service
A heat pump runs on electricity, so the electrical panel and wiring have to handle it. We check that on the visit and tell you if work is needed.
The coldest days
A heat pump delivers less heat as the outdoor air gets colder. Cold-climate models hold up better, and some homes keep a furnace or electric backup heat for the worst stretches.
Sizing and ducts
An oversized or undersized heat pump never performs well, and leaky or undersized ducts hold a ducted system back. A load calculation comes first.
Upfront cost
A heat pump can cost more to install than a like-for-like furnace, and what you save depends on your fuel prices and how you use the house. We lay the options side by side with no figure promised.
More Services
More ways we can help
Heating system
Heat pump
- Heat Pump Repair
- Heat Pump Installation
Thermostat
What happens when you call
From your first call to the final cleanup, here’s exactly how we work — no surprises and no upsells.
Load calculation & assessment
We measure your home's heating and cooling load and check ductwork and electrical — not just swap like-for-like.
Same day appointments
Need it fixed today? We hold same-day slots for urgent repairs across the Capital Region.
Right-sized, cold-climate recommendation
We recommend the correct capacity and a cold-climate-rated system that performs through our winters — ducted or ductless.
Professional installation
Licensed install of the condenser or heads, line set, and controls, with permits where required and a proper refrigerant charge.
Startup & walkthrough
We commission the system in both heating and cooling, verify performance, and walk you through controls and maintenance.
How to decide
Repair or replace? How to decide
If your current heat pump is serviceable and the fault is a single component, repair is the right call; see heat pump repair. A new installation makes sense when you are conditioning a space without ducts, replacing an aging AC and heating system together, or want a single efficient system for year-round comfort.
Straight talk on price
What does it cost?
Heat pump installation cost depends on capacity, ducted versus ductless, the number of zones, and any electrical or ductwork changes. The in-home assessment is free and ends with a flat written price, and Acorn Finance is there if you want monthly payments. What moves the price on heating equipment is listed in the heating replacement cost guide.
Local know-how
Heat pump installation & replacement in the Capital Region
Capital Region winters are the real test for a heat pump, which is why we choose cold-climate models and size them to the house’s heat loss, not just its cooling load. Cold-climate heat pumps are built to keep heating in freezing weather, and for the coldest stretches some homes pair a heat pump with a gas furnace as backup. Prefer a furnace or boiler instead? See furnace replacement and boiler replacement.
Schedule your heat pump installation & replacement today
Got a problem that can’t wait? Book online in under a minute.
Real homeowners
What Capital Region homeowners say
Verified Google reviews from Capital Region homeowners.
Plans & Financing
Two ways to avoid the surprise bill
Join our maintenance plan for yearly tune-ups and big savings, or choose flexible financing that fits your budget with quick pre-qualification. Smart options that help protect your home, your time, and your wallet.
Empire Express Club
Best value
Regular care. Real savings. Total peace of mind.
- Furnace tune-up every year
- Priority scheduling
- 15% off every repair
- 2-year warranty on repairs (vs. 1 year)
- 100% satisfaction guarantee
Financing options
Flexible payment plans to fit your budget.
- $0 down for qualified buyers
- Low monthly payments
- Quick pre-qualification, no credit impact
Financed through Acorn Finance · Service Finance
Subject to credit approval. For qualified buyers.
Heat pump installation in Albany, Troy, Schenectady and Saratoga Springs
In every town the sequence is a load calculation, a recommendation, one flat price, then installation and testing. Each town has a heating page with local detail.
Questions we hear
Heat pump installation & replacement questions, answered
The things Capital Region homeowners ask us most about repair, replacement and cost.
Yes — cold-climate heat pumps heat efficiently well below freezing. For the coldest spells, some homes use a gas backup; we’ll recommend what fits your home.
A heat pump is a heating and cooling system that moves heat instead of making it. In winter it takes heat from the outdoor air and carries it into the house; in summer it reverses and moves heat out. That is how one unit heats and cools. It can be ducted, using your duct system, or ductless, with a wall unit in each room or zone. See ductless mini-split installation for the ductless kind.
Ducted suits homes with good duct runs; ductless (mini-split) suits homes without ducts or for zoning specific spaces. We recommend based on your home.
Yes — one heat pump system handles both heating and cooling, and can replace an aging furnace-and-AC pair.
The points to weigh are the electrical service it needs, less heat output on the very coldest days, the need for good sizing and sound ducts, and an upfront cost that can run above a like-for-like furnace. Cold-climate models and a backup heat source answer much of the cold-weather concern. We cover the details in the section above, and heat pump vs furnace in the Capital Region compares the two.
It depends on the house. A heat pump fits houses where the sizing works and the electrical service can carry it, and where one system for heating and cooling appeals. A gas or oil furnace can make more sense on the coldest sites or where fuel prices favor it. We compare both for your address on the visit; for the furnace side see furnace replacement.
It depends on capacity, whether it is ducted or ductless, the number of zones and any electrical or ductwork changes, so we do not guess a number before seeing the house. A flat written price follows the free assessment and covers the equipment and the install. The heating replacement cost guide lists the drivers on heating equipment, and financing spreads the cost.
Yes. A ductless mini-split is a heat pump with an outdoor unit and one or more wall units instead of ducts. This page covers heat pump installation in general, including ducted systems, and the ductless mini-split installation page covers the wall-unit kind in detail.
Not always, but some setups include one. A heat pump gives up some output as the air gets colder, so a gas furnace, a boiler or built-in electric backup heat covers the coldest stretches. How much backup you want depends on the house, the heat pump model and your comfort, and we recommend what fits your home.
It’s based on a load calculation for both heating and cooling — not a rule of thumb. Right-sizing matters even more with heat pumps.
Yes — through Acorn Finance.
Where we work
Heating across New York's Capital Region
Heat pump quotes are scheduled from our Nassau, NY (Rensselaer County) shop for houses in Clifton Park, Saratoga Springs, Colonie and Delmar, and for the older homes of Albany, Schenectady and Troy.
Hours
- Monday – Friday
- 7:30am – 6pm
- Saturday – Sunday
- Closed
Do we come to you?
Not sure we cover your town? Call and we will tell you.
Pick your town
See the full service areaAlbany
Clifton Park
Colonie
Delmar
East Greenbush
Hudson
Nassau
Rensselaer
Saratoga Springs
Schenectady
Schodack
Troy
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- Same-day serviceOpen slots across all 6 counties
- Upfront, flat pricingApproved before any work starts
- Licensed & insured techsBackground-checked, every time
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