Empire Express
Club
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Troy · Same-Day Service · Booking Now
One local, licensed team for the whole home in Troy — plumbing, heating, cooling, and drain & sewer. Same-day appointments, Monday through Friday, dispatched from our Capital Region shop.
Your local team
Troy is one of the oldest housing stocks in the Capital Region, and that shapes every kind of work we do here. More than half the city’s homes — 55% — were built before 1940: the Victorian rowhouses of the Central Troy Historic District, the brick blocks of Lansingburgh, the working-class streets of South Troy, and the older homes around Sycaway, Frear Park, and Little Italy. Century-old houses mean century-old systems, and Empire State Plumbing is the local, family-run team that handles all of it under one roof — plumbing, heating, cooling, and drain & sewer — so you make one call instead of juggling four trades.
On the plumbing side, Troy carries the Capital Region’s most serious lead story. The city is in active violation of the State Lead & Copper Rule, with 90th-percentile readings of 30.9 to 35.4 parts per billion in 2023 — well above the 15 ppb action level — traced to lead service lines and old solder inside older homes, not the water mains. The city is mid-way through a $16.7 million program to remove roughly 1,100 lead service lines and has already replaced more than 550. We identify whether your line is lead, replace the customer-side run, and fit NSF-certified point-of-use lead filtration. Alongside that, the pre-1940 stock means corroded galvanized supply lines, low pressure, and recurring pinhole leaks that we solve with a whole-home repipe in PEX or copper.
For heating and cooling, about 72% of Troy households heat with National Grid natural gas, so the volume work is high-efficiency gas furnace and boiler replacement — and many of the old downtown rowhouses still run steam or hot-water boilers on cast-iron radiators that need repair, zoning, or replacement. Because so many of these homes have no ductwork, ductless mini-splits are the practical way to add cooling without tearing into plaster, and we install and replace central AC where ducts already exist. On the drain side, Troy’s combined sewer system and its documented flood history along the Poesten Kill and Wynants Kill make basement backups a real risk, which is why we recommend backwater valves and sump protection. Pick the trade you need below and you’ll land on the full Troy page for that work.
We work across all of Troy — Downtown and the Central Troy Historic District (12180), Lansingburgh, or "the Burgh," up north (12182), and South Troy along the river (12183) — plus North Central, Sycaway and Mount Ida on the east side, Frear Park, the Pottery District, Little Italy, Beman Park, and Hillside. The same local crews cover every one of these neighborhoods.
What we do here
Each trade below links to the full Troy page for that work. Pick what you need and we will take it from there.

Where we serve
We dispatch to Troy from our shop in Nassau on US-20. Real address, real phone, no fake storefront. Nassau is our licensed home base; Troy is part of our service area, dispatched same-day across the surrounding Capital Region.
Recent work · Troy neighbors
Representative work in the Troy neighborhoods we serve. Photos and exact addresses are added as our Troy clients approve them.
TroyIdentified and replaced a customer-side lead service line for a pre-1940 home in Lansingburgh (ZIP 12182), then installed an NSF-certified point-of-use lead filter at the kitchen tap so the family had safe drinking water the same day — instead of waiting for the street project to reach their block.
TroyWhole-home repipe in PEX for a 1920s rowhouse near the Central Troy Historic District — corroded galvanized supply lines were causing rusty water and weak pressure at every fixture. We ran the new lines through minimal wall openings and pressure-tested the system.
TroyReplaced a failing hot-water boiler and serviced the cast-iron radiators in an older South Troy home before the heating season, restoring even heat to the upper floors and bringing the venting up to code with a City of Troy permit.
TroyInstalled a multi-zone ductless mini-split system in a downtown Troy home with no existing ductwork, adding real cooling for the summer without cutting into historic plaster walls.
TroyCamera-inspected and cleared a repeatedly backing-up drain in South Troy, then fitted a backwater valve to protect the basement against combined-sewer surcharge during heavy rain along the Poesten Kill.
From a clogged drain to a no-heat call or a new install, book online or call. We answer Monday through Friday and dispatch same-day across Troy.
Real Troy neighbors



Book online
Tell us what is going on and when works for you. A real ESP dispatcher confirms your same-day or next-available slot in Troy, usually within minutes.
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Regular care. Real savings. Total peace of mind.
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Good to know
All four. Empire State Plumbing handles plumbing, heating, cooling, and drain & sewer for Troy homes — one local team for the whole house, so you don’t have to line up separate contractors. Pick the service you need from the grid above to see the full details, or just call and we’ll point you to the right crew.
It very likely could. Troy is in active violation of the State Lead & Copper Rule, with 2023 lead readings well above the action level, and lead lines are common in the pre-1940 homes that make up more than half the city. We test and identify your service line material, replace the customer-side run, and can fit NSF-certified lead filtration so your tap water is safe right away. The city also offers free lead testing through its Department of Public Utilities.
That’s the classic sign of corroded galvanized supply pipe, which is standard in Troy’s older Lansingburgh, South Troy, and downtown housing. Once galvanized lines start rusting shut, patching one spot just moves the next leak down the line — a whole-home repipe in PEX or copper restores clean, full-pressure water for good.
About 72% of Troy households heat with National Grid natural gas. Many of the older downtown rowhouses run steam or hot-water boilers on cast-iron radiators, while newer and suburban-pocket homes use gas furnaces. We repair and replace both — high-efficiency gas furnaces and boilers — and for the smaller share of homes on oil or propane, we offer oil-to-gas conversion where a gas main is on the street, or high-efficiency oil and propane equipment where it isn’t.
Yes. Most of Troy’s pre-1940 rowhouses and Victorians never had ductwork, so ductless mini-splits are the practical fix — they add real cooling room by room without tearing into historic plaster. Where ducts already exist, we install and replace central AC instead. We’ll look at your home and recommend whichever fits.
In parts of the city, yes. About 80% of Troy is on a combined sewer that carries storm and sanitary flow in one pipe, so heavy rain can surcharge the system and push sewage back into low basements — especially in South Troy near the Poesten Kill and Wynants Kill, which have a long flood history. A backwater valve and, where it makes sense, a sump pump with battery backup are a defensible way to protect your basement.
Yes. We dispatch same-day across Troy Monday through Friday from our Capital Region shop. Call early and a live tech will give you a real window, not a four-hour guess. Our hours are Mon–Fri, 7:30 AM to 6:00 PM.
From a clogged drain to a no-heat call or a new install, book online or call. We answer Monday through Friday and dispatch same-day across Troy.
Nearby coverage
We work the whole Capital Region, so the same crews that handle a job in Troy also cover the nearby Rensselaer County communities — East Greenbush, Nassau, and Schodack — and the surrounding cities just across the river. If you’re right on the Troy line, you’re still in our same-day range.