Empire Express
Club
Regular care. Real savings. Total peace of mind.
- Annual plumbing inspection
- Priority scheduling
- 15% off every repair
- 2-year warranty on repairs (vs. 1 year)
- 100% satisfaction guarantee
Same-Day Service · Upfront Flat-Rate Pricing
Endless hot water, a smaller footprint, and a properly sized install — from licensed, insured Capital Region plumbers serving Albany homes since 2006.

Do any of these sound familiar?
Most problems give you warning signs — catch one early and you often avoid a bigger repair.
Cold showers and short hot-water runs mean your tank can't keep up with the household.
A tank past 10–12 years — or one showing rust or seepage — is living on borrowed time.
Reclaiming a basement or closet from a bulky tank is a top reason homeowners switch to tankless.
Got a problem that can’t wait? Book online in under a minute.
How we do it
From your first call to the final cleanup, here’s exactly how we work — no surprises and no upsells.
Reach us and we schedule a same-day estimate where possible.
Need it fixed today? We hold same-day slots for urgent repairs across the Capital Region.
We check flow demand, fuel type, gas line, and venting — then quote flat-rate.
We set the unit, handle venting and connections, and confirm endless hot water before we go.
Licensed Empire State Plumbing tech diagnosing a system on-siteOur work, done right
A tankless install is more than swapping a box on the wall. We size the unit to your home’s real flow demand — how many showers, fixtures, and appliances can run at once — then confirm your gas, oil, or propane supply, gas-line capacity, and venting can support it. Every install includes proper mounting, code-compliant venting, water and fuel connections, and a full test of temperature and flow before we leave. If your home needs a gas-line upsize or new vent run to do the job right, we tell you up front, not after the work starts.
ESP technician completing a clean, code-correct install

Book online
Tell us what is going on and when works for you. A real ESP dispatcher confirms your same-day or next-available slot, usually within minutes.
Real homeowners

A real person answers. Call or book online — Mon to Fri, 7:30 to 6, with same-day slots across the Capital Region.
How to decide
If your current tank is under eight years old and just needs a part, a repair may be the smarter spend — and we’ll say so. But if it’s aging, leaking, or already failed, switching to tankless during the replacement gets you endless hot water, decades of service life, and reclaimed floor space. We’ll walk you through whether a like-for-like tank or a tankless upgrade makes more sense for your home and budget.
Straight talk on price
Tankless installation is quoted flat-rate and upfront after we size your home on site — never by the hour, and never a surprise at the end. The estimate is free. Because a tankless upgrade is a larger investment than a basic tank swap, financing through Acorn Finance is available so you can spread the cost over time.
Local know-how
Capital Region homes run on a mix of natural gas, oil, and propane — and many older Albany, Troy, and Schenectady houses have undersized gas lines or tight basements that need attention before a tankless will perform. Out in Clifton Park, Saratoga, and the well-and-septic and propane stretches toward Nassau and East Greenbush, fuel supply and venting routes vary house to house. We size and install for the home in front of us, not a one-size template.
Plans & Financing
Join our maintenance plan for yearly tune-ups and big savings, or choose flexible financing that fits your budget with quick pre-qualification.
Peace of mind. Built in.
Smart options that help protect your home, your time, and your wallet.
Regular care. Real savings. Total peace of mind.
Flexible payment plans to fit your budget.
Financed through Acorn FinanceService Finance
Subject to credit approval. For qualified buyers.

Where we serve
Empire State Plumbing serves homeowners across New York’s Capital Region from our Nassau base — including Albany, Schenectady, Troy, Clifton Park, Colonie, Saratoga, Delmar, East Greenbush, Hudson, and Nassau, plus towns throughout all 6 Capital Region counties.
More Services
Water Heater
Repair
Installation
Tankless Water Heater
Repair
Installation
Repiping & Water Lines
Repiping
Water Line Repair
Emergency Plumbing
24/7 Emergency Plumber
Good to know
The things Capital Region homeowners ask us most about repair, replacement and cost.
We quote flat-rate after sizing your home on site — free estimate, upfront pricing, no surprises. Financing through Acorn Finance is available.
Often, yes — Mon–Fri 7:30 AM–6:00 PM. Some homes need a gas-line or venting upgrade first, which we’ll spell out in the estimate.
When it’s sized to your home’s flow demand, yes — it heats water on demand, so it won’t run out like a tank does.
Yes. The Capital Region’s hard water leaves mineral scale inside a tankless unit, so it should be flushed and descaled about once a year to keep it heating efficiently and to keep the manufacturer’s warranty valid. We can take care of that annual flush for you during a short service visit.
Often, yes. A gas or propane tankless needs a correctly sized gas line and its own sealed venting, and an electric model may need a dedicated circuit and panel capacity, so we check all of that before we give you a firm price. Every install is permitted and inspected to New York code, and we size the unit and venting to your specific home so nothing is left to guesswork.