Same-Day Service · Upfront Flat-Rate Pricing
Replacing an aging or failed water heater? Get a right-sized tank or tankless system installed by licensed, insured plumbers — to code, hauled away, and backed by a workmanship guarantee. Same-day and next-day installs across the Capital Region, Monday through Friday.
Do any of these sound familiar?
Most problems give you warning signs — catch one early and you often avoid a bigger repair.
Most tanks last 8–12 years. Past that, failure is a question of when, not if — and a planned replacement beats a cold, flooded morning.
Brown or metallic hot water usually means the tank is corroding from the inside. Once rust starts, a new unit is the real fix.
A weeping or leaking tank can't be repaired — the steel has gone. Replace it before it lets go and floods the space.
Running cold mid-shower, or slow to recover, points to a failing or undersized heater. We size the replacement to your household.
Sediment baked onto the burner makes the tank work harder, run less efficiently, and wear out sooner.
Adding bathrooms or tired of running out? We can right-size a larger tank or switch you to an endless-hot-water tankless unit.
Got a problem that can’t wait? Book online in under a minute.
How we do it
From your first call to the final cleanup, here’s exactly how we work — no surprises and no upsells.
We check your current unit, venting, gas or electric supply, space, and household demand — then quote in writing, no surprises.
Need it fixed today? We hold same-day slots for urgent repairs across the Capital Region.
Tank or tankless, gas or electric, standard or power-vent — we recommend the best fit for your home and budget, not the most expensive box.
Licensed install with permits where required, proper venting, new connections, and a fresh shutoff and expansion tank as needed.
We remove and dispose of the old unit, test the new one, and walk you through operation, warranty, and maintenance.
Licensed Empire State Plumbing tech diagnosing a system on-siteOur work, done right
We install and replace every common water heater type for Capital Region homes — conventional gas and electric tanks, high-recovery and power-vent models, and tankless (on-demand) units that deliver endless hot water from a smaller footprint. Every install is done by licensed, insured plumbers, permitted where required, and backed by a workmanship guarantee.
ESP technician completing a clean, code-correct install
Book online
Tell us what is going on and when works for you. A real ESP dispatcher confirms your same-day or next-available slot, usually within minutes.
Real homeowners
A real person answers. Call or book online — Mon to Fri, 7:30 to 6, with same-day slots across the Capital Region.
How to decide
If your heater is under about eight years old and the problem is a single part — a thermocouple, heating element, thermostat, or T&P valve — a repair is usually the smart call. Replace when the tank itself is leaking, the unit is past 10 years, repairs are starting to stack up, or you simply want better efficiency or endless hot water. Not sure which you need? Start with water heater repair and we’ll tell you honestly.
Straight talk on price
What a new water heater costs depends on tank vs. tankless, gas vs. electric, capacity, any venting changes, and code upgrades. We quote flat and in writing before any work begins, and offer financing through Acorn Finance so a failed heater doesn’t have to wait for payday.
Local know-how
Capital Region water is hard, and many homes — especially in Nassau, Rensselaer County, and the rural towns — run on private wells. Hard and well water shortens tank life and bakes in sediment, so sizing and water treatment matter here. If your home is mid-conversion from oil to gas, we can pair the new water heater with that gas work, and because incoming water runs cold in our winters, getting recovery and capacity right is worth the few extra minutes up front.
Plans & Financing
Join our maintenance plan for yearly tune-ups and big savings, or choose flexible financing that fits your budget with quick pre-qualification.
Peace of mind. Built in.
Smart options that help protect your home, your time, and your wallet.
Regular care. Real savings. Total peace of mind.
Flexible payment plans to fit your budget.
Financed through Acorn FinanceService Finance
Subject to credit approval. For qualified buyers.
Where we serve
Empire State Plumbing serves homeowners across New York’s Capital Region from our Nassau base — including Albany, Schenectady, Troy, Clifton Park, Colonie, Saratoga, Delmar, East Greenbush, Hudson, and Nassau, plus towns throughout all 6 Capital Region counties.
More Services
Water Heater
Repair
Installation
Tankless Water Heater
Repair
Installation
Gas Line
Repair
Installation
Repiping & Water Lines
Repiping
Water Line Repair
Water Treatment
Filtration
Sump Pump
Repair & Installation
Fixtures
Kitchen & Bath Fixtures
Emergency Plumbing
24/7 Emergency Plumber
Drain & Sewer
View Drain Services
Good to know
The things Capital Region homeowners ask us most about repair, replacement and cost.
Most standard tank swaps are done in a few hours. Tankless conversions or fuel-type changes (electric to gas, added venting) can take most of a day.
Tankless gives endless hot water and a smaller footprint at a higher upfront cost; a quality tank costs less and is simpler to service. We size both options to your household and let you choose.
In most Capital Region municipalities, yes — and we pull it. A permitted, code-compliant install protects your home and your warranty.
Often yes. If we have your unit in stock and the install is straightforward, we offer same-day and next-day replacement, Monday through Friday.
Yes — we offer financing through Acorn Finance so an unexpected replacement fits your budget.
