Same-Day Service · Upfront Flat-Rate Pricing
Same-day thermostat repair and upgrades for gas, oil, and propane heating systems — licensed, insured Capital Region pros since 2006.
Do any of these sound familiar?
Most problems give you warning signs — catch one early and you often avoid a bigger repair.
A blank screen or a thermostat that ignores your setpoint often points to a wiring fault or failed control — not the furnace itself.
Big swings or short-cycling usually trace back to a miscalibrated or failing thermostat reading the wrong temperature.
Many older Capital Region furnaces lack a C-wire, so a Nest or Ecobee installs but won't stay on without the right wiring fix.
Got a problem that can’t wait? Book online in under a minute.
How we do it
From your first call to the final cleanup, here’s exactly how we work — no surprises and no upsells.
Reach us and we schedule same-day where possible, Mon–Fri.
Need it fixed today? We hold same-day slots for urgent repairs across the Capital Region.
We confirm whether it's the thermostat, the wiring, or the heating system.
We fix or swap the thermostat and confirm your heat cycles correctly before we leave.
Licensed Empire State Plumbing tech diagnosing a system on-siteOur work, done right
Every thermostat visit starts with a real diagnosis: we test the control, the low-voltage wiring, and the call for heat at your furnace so we know the actual cause before quoting anything. We repair faulty wiring and failed controls, replace worn-out mechanical and digital thermostats, and install programmable and smart models like Nest and Ecobee on gas, oil, and propane heating systems. When an older furnace lacks a C-wire, we run the right wire so your smart thermostat stays powered — then we confirm your heat cycles correctly before we leave.
ESP technician completing a clean, code-correct install
Book online
Tell us what is going on and when works for you. A real ESP dispatcher confirms your same-day or next-available slot, usually within minutes.
Real homeowners
A real person answers. Call or book online — Mon to Fri, 7:30 to 6, with same-day slots across the Capital Region.
How to decide
If your thermostat is more than a decade old, loses its settings, or can’t keep up with a smart upgrade, repair is often a short-term patch. We’ll tell you straight whether a simple wiring fix gets you back to reliable heat or whether a new programmable or smart thermostat is the smarter long-term spend — and we never push an upgrade you don’t need.
Straight talk on price
Thermostat repair and installation are flat-rate and quoted up front after diagnosis — never by the hour, and never a surprise on the invoice. Estimates are free, and for larger heating work paired with a thermostat upgrade, financing through Acorn Finance is available.
Local know-how
Capital Region homes run a real mix of heating — gas in much of Albany, Troy, and Schenectady; oil and propane out toward Saratoga, Delmar, Nassau, and East Greenbush. Many older furnaces here predate the C-wire smart thermostats expect, which is why a Nest or Ecobee “just won’t stay on.” We see this across Clifton Park, Colonie, and Hudson every winter and bring the wiring know-how to do the upgrade right the first time.
Plans & Financing
Join our maintenance plan for yearly tune-ups and big savings, or choose flexible financing that fits your budget with quick pre-qualification.
Peace of mind. Built in.
Smart options that help protect your home, your time, and your wallet.
Regular care. Real savings. Total peace of mind.
Flexible payment plans to fit your budget.
Financed through Acorn FinanceService Finance
Subject to credit approval. For qualified buyers.
Where we serve
Empire State Plumbing serves homeowners across New York’s Capital Region from our Nassau base — including Albany, Schenectady, Troy, Clifton Park, Colonie, Saratoga, Delmar, East Greenbush, Hudson, and Nassau, plus towns throughout all 6 Capital Region counties.
More Services
Furnace
Repair
Installation
Boiler
Repair
Installation
Heating System
Repair
Heat Pump
Repair
Installation
Thermostat
Repair & Installation
Oil-to-Gas Conversion
Learn more
Good to know
The things Capital Region homeowners ask us most about repair, replacement and cost.
We quote flat-rate up front after a quick diagnosis — free estimate, no hourly surprises, and you approve before we start.
Yes — we install smart thermostats on most gas, oil, and propane systems and run the C-wire when your older furnace needs one.
Yes — Mon–Fri 7:30 AM–6:00 PM we prioritize no-heat thermostat calls and aim to handle them the same day.
Common red flags are a blank or unresponsive screen, the heat or AC not matching the setting, the system short-cycling on and off, or a room temperature reading that’s clearly wrong. If a fresh battery and a level remount don’t fix it, the thermostat itself is usually the problem, and we’ll confirm that before recommending a replacement.
Many older Albany, Troy, and Schenectady homes were wired before C-wires were standard, so an upgraded or programmable thermostat may need one for steady power. If yours is missing a C-wire, we can run a new one or fit a compatible adapter during the same visit, after we check your existing wiring and tell you straight which option fits your heating system.
