Empire Express
Club
Regular care. Real savings. Total peace of mind.
- Annual plumbing inspection
- Priority scheduling
- 15% off every repair
- 2-year warranty on repairs (vs. 1 year)
- 100% satisfaction guarantee
Same-Day Service · Upfront Flat-Rate Pricing
Fast, same-day sump pump repair and replacement to keep your basement dry — licensed, insured Capital Region plumbers since 2006.

Do any of these sound familiar?
Most problems give you warning signs — catch one early and you often avoid a bigger repair.
A pump that never stops cycling usually means a stuck float or failing switch — and a motor burning toward failure.
Water rising in the basin with a silent pump points to a dead motor, tripped breaker, or jammed check valve.
New noises signal worn bearings, a clogged impeller, or a check valve letting water flow backward into the pit.
Got a problem that can’t wait? Book online in under a minute.
How we do it
From your first call to the final cleanup, here’s exactly how we work — no surprises and no upsells.
Reach us and we schedule same-day where possible, Mon–Fri.
Need it fixed today? We hold same-day slots for urgent repairs across the Capital Region.
We check the float, switch, motor, check valve, and discharge line to find the real fault.
We fix or swap the unit, then trigger the float to prove it pumps and shuts off cleanly.
Licensed Empire State Plumbing tech diagnosing a system on-siteOur work, done right
Every sump pump visit starts with a full-system test — we check the float and switch, the motor, the check valve, the discharge line, and the pit itself for silt buildup. From there we repair what’s failing or recommend a swap, then trigger the float to confirm the pump cycles on and shuts off the way it should. We service pedestal and submersible pumps, primary and battery-backup units, and we tell you straight when a tired pump is one heavy storm away from a flooded basement.
ESP technician completing a clean, code-correct install

Book online
Tell us what is going on and when works for you. A real ESP dispatcher confirms your same-day or next-available slot, usually within minutes.
Real homeowners

A real person answers. Call or book online — Mon to Fri, 7:30 to 6, with same-day slots across the Capital Region.
How to decide
A jammed float, bad switch, or stuck check valve is a clean repair. But once a sump pump passes 7–10 years — or the motor is short-cycling, overheating, or grinding — repair just delays the flood. We’ll show you exactly what failed and walk through whether a fix or a full replacement is the smarter long-term spend for your basement.
Straight talk on price
Sump pump repair and replacement are flat-rate and quoted up front after diagnosis — never by the hour, never a surprise. Estimates are free, and financing through Acorn Finance is available on larger jobs like a full pump swap or a battery-backup install.
Local know-how
Capital Region basements take a beating — spring snowmelt off the Hudson and Mohawk, high water tables in low-lying Albany, Troy, and Cohoes neighborhoods, and the heavy storms that roll through Schenectady, Clifton Park, and Saratoga. We see failed sump pumps every week across Colonie, Delmar, East Greenbush, and Nassau, and we keep common pumps and parts on the truck so a dead unit doesn’t mean a wet basement.
Plans & Financing
Join our maintenance plan for yearly tune-ups and big savings, or choose flexible financing that fits your budget with quick pre-qualification.
Peace of mind. Built in.
Smart options that help protect your home, your time, and your wallet.
Regular care. Real savings. Total peace of mind.
Flexible payment plans to fit your budget.
Financed through Acorn FinanceService Finance
Subject to credit approval. For qualified buyers.

Where we serve
Empire State Plumbing serves homeowners across New York’s Capital Region from our Nassau base — including Albany, Schenectady, Troy, Clifton Park, Colonie, Saratoga, Delmar, East Greenbush, Hudson, and Nassau, plus towns throughout all 6 Capital Region counties.
More Services
Water Heater
Repair
Installation
Tankless Water Heater
Repair
Installation
Repiping & Water Lines
Repiping
Water Line Repair
Emergency Plumbing
24/7 Emergency Plumber
Good to know
The things Capital Region homeowners ask us most about repair, replacement and cost.
We quote flat-rate after a quick diagnosis — free estimate, no surprises, never by the hour.
Yes — Mon–Fri 7:30 AM–6:00 PM we prioritize same-day sump pump failures before the next storm.
If the pump is over 7–10 years old or the motor is failing, replacement is usually the smarter spend. We’ll tell you straight.
Basements usually flood during heavy storms, which is the same time the power tends to go out and your main pump quits. A battery backup pump keeps running through an outage, so if you have a finished basement or one that’s taken on water before, it’s worth having a backup in place.
In our Capital Region winters, the buried part of the discharge pipe or its outdoor outlet can freeze solid, which backs water up and can burn out the pump right when you need it. We fix this by re-pitching the line, adding a freeze-relief fitting, or rerouting the discharge so it keeps draining in cold weather.