Locally and family owned, proudly serving the Capital District for over 20 years.
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Same-Day Service · Upfront Flat-Rate Pricing

Sump Pump Repair & Installation
in the Capital Region, NY

Fast, same-day sump pump repair and replacement to keep your basement dry — licensed, insured Capital Region plumbers since 2006.

Flat-rate diagnostic · price approved before any work starts
Upfront, flat-rate pricing
Satisfaction guaranteed
Financing available
Locally & family owned
Licensed & Insured
Same-Day Service
Family-Owned since 2006
Empire State Plumbing technician connecting copper piping on a Bradford White water heater and boiler system in a Capital Region mechanical room
Upfront flat-ratePrice approved before any work starts
Licensed & Insured
Family-Owned Since 2006
Same-Day Service

Do any of these sound familiar?

Signs it’s time to call a pro

Most problems give you warning signs — catch one early and you often avoid a bigger repair.

Pump runs constantly or won't shut off

A pump that never stops cycling usually means a stuck float or failing switch — and a motor burning toward failure.

Pit fills but the pump won't kick on

Water rising in the basin with a silent pump points to a dead motor, tripped breaker, or jammed check valve.

Loud grinding, rattling, or gurgling

New noises signal worn bearings, a clogged impeller, or a check valve letting water flow backward into the pit.

Schedule your Sump Pump Repair & Installation today

Got a problem that can’t wait? Book online in under a minute.

How we do it

What happens when you call

From your first call to the final cleanup, here’s exactly how we work — no surprises and no upsells.

1

Call or book online

Reach us and we schedule same-day where possible, Mon–Fri.

2

Same Day appointments

Need it fixed today? We hold same-day slots for urgent repairs across the Capital Region.

3

Test the full system

We check the float, switch, motor, check valve, and discharge line to find the real fault.

4

Repair or replace & confirm

We fix or swap the unit, then trigger the float to prove it pumps and shuts off cleanly.

Empire State Plumbing technician using a multimeter to diagnose a boiler and water heater system with copper pipingLicensed Empire State Plumbing tech diagnosing a system on-site

Our work, done right

What’s included in our service

Every sump pump visit starts with a full-system test — we check the float and switch, the motor, the check valve, the discharge line, and the pit itself for silt buildup. From there we repair what’s failing or recommend a swap, then trigger the float to confirm the pump cycles on and shuts off the way it should. We service pedestal and submersible pumps, primary and battery-backup units, and we tell you straight when a tired pump is one heavy storm away from a flooded basement.

Expert Plumbing Technicians
Same Day Service For Your Urgent Needs
Financing Options Available
Fully Licensed & Insured
Over 20 Years Of Dedicated, Quality Service
Empire State Plumbing technician connecting copper piping on a Bradford White water heater and boiler system in a Capital Region mechanical roomESP technician completing a clean, code-correct install
White Empire State Plumbing service van parked on a sunny tree-lined Capital Region residential street, branding and 518-482-4205 visibleWhite Empire State Plumbing service van with Quality Water Division branding parked on a sunny tree-lined Capital Region residential street

Book online

Book Your Service Online, Same Day

Tell us what is going on and when works for you. A real ESP dispatcher confirms your same-day or next-available slot, usually within minutes.

Same-day serviceOpen slots across all 6 counties
Upfront, flat pricingApproved before any work starts
Licensed & insured techsBackground-checked, every time
Rather talk to someone?(518) 482-4205
Request your bookingTakes about 60 seconds

We never share your information. For a same-day emergency, calling is fastest.

Real homeowners

What Capital Region homeowners say

The Empire State Plumbing owners standing together in front of a branded service van at the Nassau, NY shop

Prefer to talk it through?

A real person answers. Call or book online — Mon to Fri, 7:30 to 6, with same-day slots across the Capital Region.

How to decide

Repair or replace? How to decide

A jammed float, bad switch, or stuck check valve is a clean repair. But once a sump pump passes 7–10 years — or the motor is short-cycling, overheating, or grinding — repair just delays the flood. We’ll show you exactly what failed and walk through whether a fix or a full replacement is the smarter long-term spend for your basement.

Straight talk on price

What does it cost?

Sump pump repair and replacement are flat-rate and quoted up front after diagnosis — never by the hour, never a surprise. Estimates are free, and financing through Acorn Finance is available on larger jobs like a full pump swap or a battery-backup install.

Local know-how

Sump Pump Repair & Installation in the Capital Region

Capital Region basements take a beating — spring snowmelt off the Hudson and Mohawk, high water tables in low-lying Albany, Troy, and Cohoes neighborhoods, and the heavy storms that roll through Schenectady, Clifton Park, and Saratoga. We see failed sump pumps every week across Colonie, Delmar, East Greenbush, and Nassau, and we keep common pumps and parts on the truck so a dead unit doesn’t mean a wet basement.

Plans & Financing

Two ways to avoid the surprise bill

Join our maintenance plan for yearly tune-ups and big savings, or choose flexible financing that fits your budget with quick pre-qualification.

Peace of mind. Built in.

Smart options that help protect your home, your time, and your wallet.

Save 15%
Empire Express Club membership badge
Best value

Empire Express
Club

Regular care. Real savings. Total peace of mind.


  • Annual plumbing inspection
  • Priority scheduling
  • 15% off every repair
  • 2-year warranty on repairs (vs. 1 year)
  • 100% satisfaction guarantee
View details

Less than $1 a day

$0 down

Financing Options

Flexible payment plans to fit your budget.


  • $0 down for qualified buyers
  • Low monthly payments
  • Quick pre-qualification, no credit impact

Financed through Acorn FinanceService Finance

Subject to credit approval. For qualified buyers.

Same-Day Approval

Pre-qualify in minutes

  1. 1Apply
  2. 2Decision
  3. 3Schedule
View details
Map of Empire State Plumbing's New York Capital Region service area with markers in Saratoga Springs, Amsterdam, Schenectady, Troy, Albany, Hudson, Chatham and Catskill
Based in Nassau, NY

Where we serve

Plumbing across New York's Capital Region

Empire State Plumbing serves homeowners across New York’s Capital Region from our Nassau base — including Albany, Schenectady, Troy, Clifton Park, Colonie, Saratoga, Delmar, East Greenbush, Hudson, and Nassau, plus towns throughout all 6 Capital Region counties.

Good to know

Sump Pump Repair & Installation questions, answered

The things Capital Region homeowners ask us most about repair, replacement and cost.

We quote flat-rate after a quick diagnosis — free estimate, no surprises, never by the hour.

Yes — Mon–Fri 7:30 AM–6:00 PM we prioritize same-day sump pump failures before the next storm.

If the pump is over 7–10 years old or the motor is failing, replacement is usually the smarter spend. We’ll tell you straight.

Basements usually flood during heavy storms, which is the same time the power tends to go out and your main pump quits. A battery backup pump keeps running through an outage, so if you have a finished basement or one that’s taken on water before, it’s worth having a backup in place.

In our Capital Region winters, the buried part of the discharge pipe or its outdoor outlet can freeze solid, which backs water up and can burn out the pump right when you need it. We fix this by re-pitching the line, adding a freeze-relief fitting, or rerouting the discharge so it keeps draining in cold weather.