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Heating services

Furnace Repair
in the Capital Region, NY

Furnace repair in Albany and across the Capital Region, for gas, oil and propane furnaces that will not start, blow cold air or keep shutting off. Our crew checks the pilot or ignitor, flame sensor, blower and safety limits to find the fault, then gives you a single flat price before any work, with same-day visits prioritized Monday through Friday.

Gas furnace serviced by an Empire State Plumbing technician in a Capital Region home
  • Licensed & Insured

  • Family-Owned Since 2006

  • Same-Day Service

Do any of these sound familiar?

Signs it’s time to call a pro

Most problems give you warning signs — catch one early and you often avoid a bigger repair.

  • Furnace keeps turning off (short cycling)

    A furnace that fires, runs a few minutes and shuts down is short cycling. A clogged filter that trips the high-limit switch, a dirty flame sensor or a blocked vent are common reasons.

  • Cold or lukewarm air from the vents

    The blower runs but the air is cold or lukewarm when the burner is not staying lit: a dirty flame sensor, a weak ignitor, a pilot that went out, or a failed control board.

  • Banging, squealing or a burning smell

    A bang at start-up can be delayed ignition, and a squeal or grinding points to the blower motor or bearings. A rotten-egg smell or a yellow, flickering flame means shut it off and call.

Our work, done right

What’s included in our service

Every furnace repair visit includes a full diagnostic of the ignition (pilot, hot-surface ignitor or spark), the flame sensor, the blower and airflow, the pressure switch and inducer, and the safety limits. Then we make the repair and run a heat cycle to confirm steady heat. We service gas, oil and propane furnaces, and we tell you straight if a failing part means the furnace is near the end of its life.

Forced-air furnaces are roughly 4 in 10 of our heating jobs; across 1,182 jobs with a stated system type (October 2021 to October 2026) the exact split was 36% furnace, 64% boiler. This page is for forced-air furnaces, the ones that heat through vents or registers. Radiators or baseboard mean a boiler, so see boiler repair. Unsure what is wrong? Begin with heating system repair and no-heat service or browse every heating service.

  • Expert heating technicians
  • Same-day service for your urgent needs
  • Financing options available
  • Fully licensed & insured
  • Serving the Capital Region since 2006
Representative photo: a technician testing a gas furnace control board with a multimeter.

Furnace repair near me: three checks before you call

If you are searching for furnace repair near me in Albany, Schenectady, Troy or Saratoga Springs, these three checks take a few minutes and sometimes bring the heat back. If they do not, stop and call us.

  • Check the thermostat

    Make sure it is set to heat and a few degrees above the room temperature. If the screen is blank, replace the batteries if it takes them. A thermostat that has lost power can look exactly like a dead furnace.

  • Check the air filter

    A clogged filter chokes airflow. The furnace may run weakly, or overheat and shut itself off. If the filter is gray and packed with dust, swap in a clean one of the same size.

  • Check the breaker and the service switch

    Look at the furnace breaker in your panel and at the switch near the unit that looks like a light switch. If the breaker trips again right after you reset it, do not keep resetting it.

  • When to stop and call

    If the checks do not restore heat, leave the burner area closed and do not try to relight a pilot you are unsure about. If you smell gas or a carbon monoxide alarm sounds, leave the house and call your gas utility or 911 first. Otherwise call us and we will confirm the next opening.

More Services

More ways we can help

What happens when you call

From your first call to the final cleanup, here’s exactly how we work — no surprises and no upsells.

  1. Call or book online

    Reach us and we schedule same-day repair Mon–Fri where possible.

  2. Same day appointments

    Need it fixed today? We hold same-day slots for urgent repairs across the Capital Region.

  3. Diagnose the fault

    We test ignition, sensors, and airflow to find the exact failure.

  4. Repair & verify heat

    We fix the issue and confirm a safe, steady heat cycle before we leave.

  • An Empire State Plumbing technician working on a boiler and copper pipe manifold in a mechanical room

    How to decide

    Repair or replace? How to decide

    A failed ignitor, flame sensor, blower motor or control board on a furnace that has otherwise been reliable is usually worth repairing. A cracked heat exchanger, or several failures in a row on a furnace past 15 years old, often is not, because the repair can cost more than it is worth. We show you the diagnosis and the flat repair price, and walk through whether a targeted repair or a planned replacement is the smarter long-term spend. If it is time, furnace replacement explains the options.

  • Empire State Plumbing technician reviewing a flat-rate water heater estimate on a tablet with a homeowner at the front door

    Straight talk on price

    What does it cost?

    A furnace repair is priced as a single flat number after the diagnosis, and the work waits for your approval. Estimates cost nothing. If a repair snowballs into a larger heating project, financing through Acorn Finance is there. For what drives the price of a new furnace, read the heating replacement cost guide.

  • Two Empire State Plumbing technicians arriving at a Capital Region home from their service van

    Local know-how

    Furnace repair in the Capital Region

    Capital Region winters are long and cold, and many Albany, Troy and Schenectady homes still run aging gas, oil and propane furnaces, plus well-and-septic properties out toward Nassau and East Greenbush that lean on oil and propane heat. We repair all three fuel types and keep them running through the worst of the upstate cold.

Schedule your furnace repair today

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Real homeowners

What Capital Region homeowners say

Verified Google reviews from Capital Region homeowners.

New high-efficiency gas furnace installed by Empire State Plumbing in a Capital Region home

Plans & Financing

Two ways to avoid the surprise bill

Join our maintenance plan for yearly tune-ups and big savings, or choose flexible financing that fits your budget with quick pre-qualification. Smart options that help protect your home, your time, and your wallet.

  • Empire Express Club

    Best value

    Regular care. Real savings. Total peace of mind.

    • Furnace tune-up every year
    • Priority scheduling
    • 15% off every repair
    • 2-year warranty on repairs (vs. 1 year)
    • 100% satisfaction guarantee

    Save 15%

    $25/month

    Less than $1 a day

    View details
  • Financing options

    Flexible payment plans to fit your budget.

    • $0 down for qualified buyers
    • Low monthly payments
    • Quick pre-qualification, no credit impact

    Financed through Acorn Finance · Service Finance

    Subject to credit approval. For qualified buyers.

    $0 down

    Same-Day Approval: Pre-qualify in minutes

    View details

Furnace keeps turning off, blowing cold air or not heating at all

These are the furnace problems people call about first in a Capital Region winter. The causes overlap, but the symptoms point in different directions. The cold snap is when they land: November was our busiest month for no-heat calls in 2022 to 2025 (75 of 313 calls).

  • Keeps turning off (short cycling)

    A furnace that starts, runs briefly and shuts off points to airflow, the flame sensor or the exhaust path. A dirty filter or blocked return can make it overheat and trip the high-limit switch, and a dirty flame sensor cannot prove the flame is lit, so the gas valve closes again.

  • Blowing cold air

    Cold air from the vents often means the burner is not staying lit while the blower keeps running. A dirty flame sensor, a weak ignitor, a pilot that went out or a clogged filter that trips the safety limit are common reasons. Read more in our guide on why a furnace blows cold air.

  • No heat and no sound

    If nothing starts when the thermostat calls for heat, the cause is often power, a safety switch, the ignitor or a control board.

  • Pilot light, ignitor or flame sensor?

    An older furnace holds a small pilot flame lit. A newer one lights the burner with a hot-surface ignitor or a spark each cycle. Either way, a flame sensor in the burner flame tells the control board the burner is lit. If it is dirty, the furnace lights, then shuts off after a few seconds.

Furnace repair in Albany, Troy, Schenectady and the Capital Region

Furnace repair covers Albany, Troy, Schenectady, Saratoga Springs, Clifton Park and Colonie and the towns near them, run from our shop in Nassau, NY (Rensselaer County). Toward Nassau and the rural edges of the region, some homes burn oil or propane instead of gas from a main, and we repair all three fuels.

Questions we hear

Furnace repair questions, answered

The things Capital Region homeowners ask us most about repair, replacement and cost.

An Empire State Plumbing office team member smiling at her dispatch desk with a laptop

A furnace that starts and shuts off after a few minutes is short cycling. The common causes are a clogged filter or blocked return that makes it overheat and trip the high-limit switch, a dirty flame sensor that cannot prove the flame is lit, a blocked vent or condensate drain on a high-efficiency furnace, or a thermostat problem. Replace a dirty filter and check the vents. If it keeps shutting off, stop resetting it and call us. See why a furnace blows cold air for related causes.

Cost depends on the part and the labor, which is why the diagnosis comes first. Cleaning a flame sensor or fitting an ignitor is a smaller job than a blower motor, control board or heat exchanger. After that you see one flat price and decide; hourly billing is not how we work, and estimates are free. On an old furnace that is not worth repairing, we tell you. For new-furnace pricing, see our heating replacement cost guide.

Expect the diagnosis first, then the fix. Cleaning a flame sensor or swapping a weak ignitor is typically a single-visit job; a failed control board or blower motor can mean waiting on a part. You hear the plan and the price before we start, and the visit runs inside our Monday-to-Friday hours.

Age and the kind of failure decide it. A failed ignitor, flame sensor or blower motor on a furnace that has otherwise run well is a sensible repair. A cracked heat exchanger is different: it can let combustion gases into the air you breathe, so the furnace stays off until it is dealt with, and on an older unit that usually means replacement. A furnace past 15 years old that keeps failing is also a replacement candidate. We show you the diagnosis and the flat repair price either way. See furnace replacement.

Check that the thermostat is set to heat and has power, that the filter is clean, and that the furnace breaker and the service switch near the unit are on. If a breaker trips again after one reset, stop. If you smell gas or a carbon monoxide alarm sounds, leave the house and call your gas utility or 911 first. The steps are in the section above, and heating system repair covers what to do when nothing works.

Most furnaces built in recent decades light with a hot-surface ignitor or a spark and have no pilot to relight. If yours has a standing pilot, follow the lighting instructions on the unit label or in the manual. If you smell gas, do not try: leave the house and call your gas utility or 911. If the pilot will not stay lit, the cause is often a worn thermocouple, a dirty flame sensor or a draft problem, and that is a repair call.

Yes to both. A furnace can almost always be repaired when the problem is a part, such as an ignitor, sensor, blower motor or control board. Our crew repairs furnaces as well as plumbing, so you call one company. Ask anyone to see the license: ours is City of Albany #PLBG21-147, backed by New York insurance and a family business that opened in 2006.

Yes, whichever fuel feeds the furnace gets the same diagnostic and the same flat-price process, across the Capital Region.

Yes — Mon–Fri 7:30 AM–6:00 PM we prioritize same-day no-heat calls.

Call us if you have no heat or weak airflow, short cycling (the furnace keeps kicking on and off), banging or rattling noises, a burning or rotten-egg smell, or a yellow burner flame instead of a steady blue one. Catching these early usually means a smaller repair before you lose heat on the coldest night of a Capital Region winter.

If you smell gas, your carbon monoxide detector goes off, or you see soot or a yellow burner flame, shut the furnace off and call us right away, because a cracked heat exchanger or poor combustion can leak carbon monoxide. Every gas, oil, or propane furnace we repair gets a combustion and safety check so it’s running clean and safe before we leave.

It helps catch wearing parts such as the igniter, flame sensor and blower before the coldest week. Our maintenance plan includes a yearly furnace tune-up. The checklist in furnace maintenance before winter shows what to look at.

Where we work

Heating across New York's Capital Region

We go to furnace customers in Albany, Troy, Schenectady, Colonie and Clifton Park, and to the oil and propane country around Nassau, NY (Rensselaer County), Schodack and East Greenbush. Saratoga Springs, Delmar, Hudson and Rensselaer are on our map too.

Map of the area Empire State Plumbing serves around Albany, Troy, Schenectady and Saratoga Springs, with our shop in Nassau

Our shop

3725 US-20
Nassau, NY 12123
Rensselaer County

Get directions

Hours

Monday – Friday
7:30am – 6pm
Saturday – Sunday
Closed

Do we come to you?

Not sure we cover your town? Call and we will tell you.

Book online

Book your service online, same day

Tell us what is going on and when works for you. A real Empire State Plumbing dispatcher confirms your same-day or next-available slot during business hours.

  • Same-day serviceOpen slots across all 6 counties
  • Upfront, flat pricingApproved before any work starts
  • Licensed & insured techsBackground-checked, every time
An Empire State Plumbing technician greeting a homeowner at their front door

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