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Burst pipe? No heat? We’re on the way.
Emergency Plumber in the Capital Region, NY
Burst pipe, no heat, no hot water or a backed-up drain? Call now and we will do our best to get a licensed ESP tech to your door the same day, Monday through Friday.
Call now for the fastest help — a real ESP dispatcher answers and gets a licensed tech moving.
While you wait
What to do right now
Burst pipe or major leak: shut off your main water valve, then call us. If water is near outlets or your panel, stay clear and keep everyone back.
No heat in freezing weather: keep cabinet doors open under sinks on exterior walls and let a faucet drip to reduce the chance of frozen pipes while we are on the way.
Sewer or drain backup: stop running water and flushing, keep the area clear, and call so we can get a licensed tech out the same day.
Smell gas? Leave the home immediately, do not flip switches, and call your gas utility and 911 first — then call us once you are safe.
Fastest ways to reach us
Fastest way to get help now
For an emergency, calling is fastest — a real ESP dispatcher answers and gets a licensed tech moving. Prefer to type? Book online or text the same number.
Call us
(518) 482-4205
Talk to a real ESP dispatcher. Best for same-day service (Mon–Fri) and getting a tech on the way fast.
Call nowBook online
In about 60 seconds
Tell us what is going on and when works. We confirm your same-day or next-available slot, usually within minutes.
Book a serviceText us
(518) 482-4205
Prefer to type? Text the same number with your address and the issue. Great for photos of the problem.
Send a textWhy call ESP
A licensed local crew, not a call center
Real dispatchers answer
You talk to a local ESP dispatcher who can actually get a tech moving, not an answering service.
Licensed & insured
City of Albany Lic. #PLBG21-147. Every tech is licensed, insured and background-checked.
Flat price, in writing
You approve a flat price before any work begins — no surprise hourly bills during a stressful day. Financing via Acorn Finance.
Book online
Book Your Service Online, Same Day
Tell us what is going on and when works for you. A real ESP dispatcher confirms your same-day or next-available slot, usually within minutes — Monday through Friday.
Emergencies we handle same-day
What we can help with today
Plumbing
Burst pipes, major leaks, no hot water, failed sump pumps and overflowing fixtures.
Learn moreHeating
No heat in cold weather, a furnace or boiler that has quit, and unsafe heating faults.
Learn moreDrain & Sewer
Backed-up drains, sewer backups and blockages that need clearing the same day.
Learn moreGood questions
Emergency service, answered
We provide same-day service Monday through Friday, 7:30am–6pm. Call early and we will do our best to get a licensed tech to you the same day. For a life-safety emergency such as a gas leak, call your gas utility and 911 first.
It depends on where you are across the six counties and how the day is running, but same-day calls placed early have the best chance of a same-day visit. Call (518) 482-4205 and a dispatcher will give you a real window.
You get a flat, written price before any work begins, so there are no surprise hourly bills. For larger repairs, low monthly payments and $0-down options are available for qualified buyers through Acorn Finance.
Why homeowners across the Capital Region trust Empire State Plumbing
Real homeowners